Before we open it is our priority to ensure that we have clear policies and procedures in place for our guests coming to stay at West Ord and also to ensure our own safety in the day to day running of the cottages. Last week we had an independent Covid-19 Assessment undertaken at West Ord to assist us with achieving this. As such, please see below our Coronavirus Risk Assessment to download and read.
The biggest change that we will be implementing as a result of this assessment is to our cleaning protocol.
In order to service our cottages in line with Covid-19 cleaning protocols, we will need more time on changeover days. Therefore, we have changed some of our cottages to changeovers on Fridays instead of Saturdays. We will also be asking all guests not to arrive before 5 pm on the day their holiday commences, and to please vacate the property by 9 am on day of departure.
All the relevant information in respect of these changes in procedures due to Covid-19, will be emailed or posted out to our customers in advance of their stay with us. And we will continue to post regular updates to our social media! As always we will be more than happy to discuss any queries over the phone.
Thank you for taking the time to read this and we hope to see you soon!